Project Overview
Phase 1 — FoundationTimeline & Milestones
| Milestone | Target | Owner | Status |
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| Milestone | Target | Owner | Status |
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| Milestone | Target | Owner | Status |
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Action Items & Open Items
Needs AttentionMember Properties
9 Properties · 8 Entities| Property | Type | Key Differentiator | Role | Contact |
|---|---|---|---|---|
| Safari (Big Five) | ||||
| Shamwari Private Game Reserve | Safari | Oldest + most established EC reserve | Committee | Joe Cloete |
| Kwandwe Private Game Reserve | Safari | Ultra-luxury, Great Fish River, exclusive concession | Committee | Angus Sholto-Douglas |
| Lalibela Game Reserve | Safari | Diverse lodge options, family-accessible | Committee | Johann Lombard |
| Amakhala Game Reserve | Safari | Multi-lodge, family-friendly, strong conservation story | Member | Mike Fuller (Mktg lead) |
| Pumba Private Game Reserve | Safari | White lions — Water Lodge + Msenge Bush Lodge | Member | PE Hotel Group |
| Sibuya Game Reserve | Safari | River setting, boat safaris, unique ecology | ⚠ Transitional | Nick Fox (phasing out) |
| Safari + Coastal | ||||
| Kariega Game Reserve | Safari + Coastal | River system, Big Five, accessible to coastline | Member | Graeme Rushmere |
| Coastal / Marine — Authentic Retreats | ||||
| Oceana Reserve | Coastal / Marine | Marine, beach, fynbos, direct Indian Ocean access | Committee (Chris) | Chris |
| Prana Lodge | Coastal | Authentic Retreats — coastal luxury | Committee (Chris) | Chris |
| PE Hotel Group — Urban / Coastal Gateway | ||||
| The Beach Hotel | Urban Hotel | 3-restaurant beachfront, Gqeberha | Member | PE Hotel Group |
| Hacklewood Hill Country House | Manor Hotel | Victorian 5-star, 8 rooms, Gqeberha | Member | PE Hotel Group |
| The Sands @ St Francis | Coastal | Boutique coastal retreat, St Francis Bay | Member | PE Hotel Group |
Budget — 12-Month Plan
R80,000 / month committedAll figures in ZAR. Click any cell to edit. Phase 1 (Apr–Jun): pre-launch — paid media and agency not yet active. Phase 2+ (Jul): full spend begins. Totals update automatically.
| Category | Phase 1 — Foundation | Phase 2 & 3 — Launch & Growth | Annual | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line Item | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | Jan | Feb | Mar | Total |
Risk Register
| Risk | Likelihood | Impact | Mitigation |
|---|---|---|---|
| Member drops out / stops paying | Medium | High | Formal agreements; non-participation clause; budget sustains 6 members minimum |
| Nick Fox exit — Sibuya without WEC advocate | High (near-term) | Medium | Identify successor immediately; ensure new owner is briefed on WEC |
| Photography gaps at launch | High | Medium | Issue brief immediately; 4 weeks for collection; commission shoot if gaps remain |
| Agency underperforms on paid media | Medium | High | 3-month performance review clause; keep creative in-house as leverage |
| Website delayed past June | Medium | Medium | Prioritise Home, Discover, Where to Stay; Stories can come post-launch |
| Low member amplification on social | High | Medium | Formalise sharing expectations in member agreement; provide pre-formatted content |
| Attribution gap — members question ROI | High | High | UTM framework from day one; be transparent about what WEC can/cannot measure |
| Sibuya new owner not interested in WEC | Medium | Low–Medium | WEC continues with 8 entities; approach replacement property |
| US market proves hard to crack | High | Medium | Focus US budget on high-converting audiences; position EC as "what sophisticated Africa travellers discover next" |
Prospective Members
Pre-launch pipelineProperties to approach once WEC has launched and has proof of concept. Not yet contributing — to be onboarded from mid-2027 onwards.
Add Prospective Member
Session Notes
Auto-saved in browserKey Decisions & Guardrails
Governance & Operating Framework
Purpose
Wild Eastern Cape (WEC) is a private destination marketing organisation established by a collective of Eastern Cape game reserves and lodges. Its purpose is to market the Eastern Cape internationally as a premier safari and coastal destination — building category-level consumer demand that no single property can create alone, and extending average visitor stays across the region.
WEC operates as a shared platform. It does not compete with its members. It exists to grow the market for all of them collectively.
Domains: wildeasterncape.com · wildeasterncape.co.za
Established: 2025 · Budget commitment: 2 years
Legal & Banking Structure
WEC currently operates under Indalo, a registered NPO, which serves as the legal and banking home for the organisation. Indalo holds the WEC bank account and provides the formal entity through which member contributions are received and expenditure is authorised.
This is an interim structure. As WEC grows and its financial activity becomes more substantial, the committee will determine when it is appropriate to establish a dedicated legal entity for WEC with its own constitution and banking arrangements. That transition is not anticipated in the near term.
Banking & Payment Authorisation
WEC operates a dual-signatory payment process on FNB:
| Role | Person | Responsibility |
|---|---|---|
| Payment Initiator | Neale Howarth Primary Administrator · Indalo |
Loads and initiates all outgoing payments in FNB. Maintains payment records and reconciliations. First point of contact for supplier and member banking queries. |
| Payment Releaser | Chris Chair · Authentic Retreats |
Reviews and releases all payments as second signatory. No payment is processed without Chris's approval. Final authority on all expenditure. |
Membership
WEC currently has 8 contributing entities representing 9 or more individual properties across the Eastern Cape. All members are 5-star, malaria-free, and positioned at the premium-luxury end of the market.
Membership Levels
| Level | Description |
|---|---|
| Committee Member | Active participant in committee discussions and consensus decisions. Represents their property/group at the governance level. Currently: Chris (Authentic Retreats), Joe Cloete (Shamwari), Angus Sholto-Douglas (Kwandwe), Johann Lombard (Lalibela), Nick Fox (Sibuya — transitional). |
| Contributing Member | Full financial contributor. Participates in monthly reporting and member communications. Currently: Graeme Rushmere (Kariega), Mike Fuller (Amakhala), PE Hotel Group (Pumba + urban properties). |
Financial Contribution
Each contributing entity pays R10,000 per month, pooled into the WEC account held by Indalo. This contribution is equal across all members regardless of property size, revenue, or number of properties within the entity. The total pool is R80,000 per month (8 entities) = R960,000 per year.
The 2-year commitment runs from the date of establishment. Members are expected to honour this commitment in full. Early exit consequences are to be defined in formal member agreements (see §7).
Member Engagement
Each member entity is expected to maintain two points of engagement with WEC:
- Owner or GM level — for governance communications, committee decisions, and strategic matters.
- Sales and Marketing level — for operational matters: content provision, photography submissions, social amplification, and campaign briefings.
Beyond financial contribution, member participation is encouraged but not currently obligatory. The expectation is that members engage in good faith — providing imagery when requested, amplifying WEC content on their own channels, and responding to committee communications in a reasonable timeframe. The committee will formalise these expectations in the member agreement.
Committee
The WEC Committee is the governing body. It provides strategic direction, approves significant expenditure, and makes decisions on behalf of the collective.
| Name | Role | Organisation | Status |
|---|---|---|---|
| Chris | Lead / Chair | Authentic Retreats (Oceana Reserve + Prana Lodge) | Active |
| Joe Cloete | Committee Member | Shamwari Private Game Reserve | Active |
| Angus Sholto-Douglas | Committee Member | Kwandwe Private Game Reserve | Active |
| Johann Lombard | Committee Member | Lalibela Game Reserve | Active |
| Nick Fox | Committee Member | Sibuya Game Reserve | Transitional — exiting |
Chair
Chris currently acts as Chair by default as the founding lead of WEC. The Chair role has not yet been formally assigned. The committee should formalise this at the earliest opportunity — either confirming Chris in the role or establishing a rotation. The Chair's responsibilities include: leading committee discussions, acting as the public face of WEC where needed, holding final payment release authority (see §2), and representing WEC in external negotiations.
Decision-Making
WEC operates on consensus. The committee discusses matters — typically via email, WhatsApp, or in ad hoc calls — arrives at a recommendation, and moves forward once agreement is reached. There is no formal voting mechanism at this stage.
In practice, this means:
- Decisions are discussed openly among committee members before any commitment is made.
- The Chair (Chris) leads discussions and summarises the consensus position.
- Silence after reasonable notice of a proposed decision is taken as consent.
- Any committee member can raise an objection, which must be resolved before the decision proceeds.
Decision Thresholds
| Decision Type | Process |
|---|---|
| Day-to-day expenditure within budget | Chair approval only — no committee consultation required |
| Significant unbudgeted expenditure | Committee discussion and consensus before commitment |
| Budget revision | Committee consensus |
| Admitting a new member | Committee consensus — all current members must agree |
| Removing or suspending a member | Committee consensus — to be defined in member agreement |
| Changes to the governance framework | Committee consensus — all members notified |
| Establishing a new legal entity for WEC | Full committee consensus + legal advice |
Reporting & Meetings
Monthly Report
The primary governance rhythm is a monthly report distributed to all members (committee and contributing). The report covers:
- Financial summary — contributions received, expenditure by category, closing balance
- Campaign performance — paid media results (impressions, CTR, cost per click to member sites)
- Website performance — sessions, top pages, member click-throughs (once live)
- Social media — reach, engagement, follower growth
- Content — what was produced or published during the month
- Key decisions made and actions outstanding
The report is the primary accountability mechanism for WEC. All members should receive it, review it, and raise questions or concerns through the committee.
Committee Meetings
Committee meetings are currently ad hoc — called when there is a significant decision to make or issue to resolve. There is no fixed meeting cadence. The monthly report is intended to reduce the need for frequent formal meetings by keeping all members informed.
When a meeting is convened, the Chair sets the agenda and distributes it in advance. Decisions made in meetings are documented by the Chair and circulated to all committee members within 5 business days.
Formal Review
A full committee review of WEC's performance is planned for September 2026 (3 months after launch), and then again at the 12-month mark (April 2027) to set Year 2 strategy and budget.
Member Agreements
Formal written agreements between WEC (via Indalo) and each contributing member are yet to be drafted and signed. This is a priority action before the June 2026 website launch. The agreements should cover:
- Financial commitment — amount, payment schedule, duration (2-year term)
- Consequences of non-payment or early exit
- Use of the WEC brand — standards, approval process, what members can and cannot do with WEC brand assets
- Content and photography obligations — what members are expected to provide and by when
- Social amplification expectations — minimum sharing commitments
- Attribution and reporting obligations — UTM tracking cooperation, quarterly data sharing
- Process for admitting new members and its effect on existing contributions
- Exit process — notice period, financial obligations on exit
- Dispute resolution
Membership Changes
Adding New Members
WEC intends to grow its membership base once the organisation has launched and can demonstrate proof of concept. Prospective new members are tracked separately (see Prospects page). New members require full committee consensus before being approached formally. On admission, each new member pays R10,000/month, which increases the total pool. The impact on budget allocation will be reviewed by the committee at the time.
Member Exits
The process for voluntary exit or involuntary removal of a member is yet to be defined by the committee and will be codified in the formal member agreement (§7). Key questions to resolve:
- What notice period is required?
- Are contributions refundable on exit within the 2-year commitment?
- What happens to a member's brand presence on the WEC website on exit?
- What constitutes grounds for involuntary removal, and who decides?
Sibuya Transition
Nick Fox has sold Sibuya Game Reserve and is in the process of phasing out of WEC. The committee should:
- Confirm the timeline for Nick's exit from the committee
- Determine whether Sibuya's new ownership wishes to continue as a WEC member
- If not, confirm whether WEC continues with 7 entities and what this means for the monthly pool
- If a replacement property is to be sought for the Sibuya slot, begin that process
Future Legal Structure
The current arrangement — operating under Indalo's NPO registration with dual-signatory FNB banking — is workable for the start-up phase. It is acknowledged as an interim structure.
As WEC grows and its financial commitments become more substantial (agency contracts, multi-year media spend, potential staffing), it will become appropriate to establish WEC as its own legal entity. This would provide:
- A formal constitution governing WEC's own affairs, independent of Indalo
- WEC's own banking and financial controls
- Clearer liability separation for committee members
- A more credible entity for contracts with agencies, suppliers, and potential funders
This transition is not anticipated in the near term. The committee will revisit at the Year 1 review (April 2027) and determine whether the scale of WEC's activity warrants a formal entity at that stage.
Key Contacts & Roles
| Name | Role in WEC | Organisation |
|---|---|---|
| Chris | Chair · Payment Releaser · Strategic lead | Authentic Retreats |
| Neale Howarth | Indalo Administrator · Payment Initiator | PE Hotel Group |
| Chris Heywood | Day-to-day WEC management (informal — resourcing TBD) | — |
| Joe Cloete | Committee Member | Shamwari |
| Angus Sholto-Douglas | Committee Member | Kwandwe |
| Johann Lombard | Committee Member | Lalibela |
| Nick Fox | Committee Member (transitional) | Sibuya |
| Graeme Rushmere | Contributing Member | Kariega |
| Mike Fuller | Contributing Member · Marketing lead | Amakhala |