Where Safari Meets the Sea
Wild Eastern Cape
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Wild Eastern Cape

Where Safari Meets the Sea — Project Dashboard
Loading… Budget: R80,000 / month · Website live: End June 2026 · Ads live: End July 2026

Project Overview

Phase 1 — Foundation
Current Phase
Phase 1
Foundation · Apr – Jun 2026
Website Target
30 Jun
wildeasterncape.com
Ads Live
31 Jul
Meta + Google
Monthly Budget
R80,000
R960k / year · 2-year commitment
Members
8
Contributing entities · 9+ properties
Phase 1 Progress
milestones complete
WEC is a private DMO for the Eastern Cape — 8 member game reserves and lodges pooling resources to market the region internationally. Core proposition: Big Five safari + pristine coastline in one malaria-free destination. WEC drives awareness and education; conversion happens at member property level. Chris leads; day-to-day managed by Chris Heywood (pending formal resourcing).

Timeline & Milestones

Phase 1 — Foundation (April – June 2026)
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Phase 2 — Launch (July 2026)
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Phase 3 — Growth (August 2026+)
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Action Items & Open Items

Needs Attention

          Member Properties

          9 Properties · 8 Entities
          PropertyTypeKey DifferentiatorRoleContact
          Safari (Big Five)
          Shamwari Private Game ReserveSafari Oldest + most established EC reserve CommitteeJoe Cloete
          Kwandwe Private Game ReserveSafari Ultra-luxury, Great Fish River, exclusive concession CommitteeAngus Sholto-Douglas
          Lalibela Game ReserveSafari Diverse lodge options, family-accessible CommitteeJohann Lombard
          Amakhala Game ReserveSafari Multi-lodge, family-friendly, strong conservation story MemberMike Fuller (Mktg lead)
          Pumba Private Game ReserveSafari White lions — Water Lodge + Msenge Bush Lodge MemberPE Hotel Group
          Sibuya Game ReserveSafari River setting, boat safaris, unique ecology ⚠ TransitionalNick Fox (phasing out)
          Safari + Coastal
          Kariega Game ReserveSafari + Coastal River system, Big Five, accessible to coastline MemberGraeme Rushmere
          Coastal / Marine — Authentic Retreats
          Oceana ReserveCoastal / Marine Marine, beach, fynbos, direct Indian Ocean access Committee (Chris)Chris
          Prana LodgeCoastal Authentic Retreats — coastal luxury Committee (Chris)Chris
          PE Hotel Group — Urban / Coastal Gateway
          The Beach HotelUrban Hotel 3-restaurant beachfront, Gqeberha MemberPE Hotel Group
          Hacklewood Hill Country HouseManor Hotel Victorian 5-star, 8 rooms, Gqeberha MemberPE Hotel Group
          The Sands @ St FrancisCoastal Boutique coastal retreat, St Francis Bay MemberPE Hotel Group
          ⚠ Watch: Nick Fox (Sibuya) has sold and is phasing out — confirm committee succession. Neale Howarth (PE Hotel Group) likely changing — confirm new senior contact. PE Hotel Group urban properties in WEC listings need final scope confirmation.

          Budget — 12-Month Plan

          R80,000 / month committed

          All figures in ZAR. Click any cell to edit. Phase 1 (Apr–Jun): pre-launch — paid media and agency not yet active. Phase 2+ (Jul): full spend begins. Totals update automatically.

          Category Phase 1 — Foundation Phase 2 & 3 — Launch & Growth Annual
          Line Item Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total
          * Apr–Jun reserve builds up unspent balance (R60k/month) ahead of full launch spend in July. Cost per entity: R10,000/month · 8 entities. Website build: zero (built via Claude Code).

          Risk Register

          RiskLikelihoodImpactMitigation
          Member drops out / stops paying MediumHigh Formal agreements; non-participation clause; budget sustains 6 members minimum
          Nick Fox exit — Sibuya without WEC advocate High (near-term)Medium Identify successor immediately; ensure new owner is briefed on WEC
          Photography gaps at launch HighMedium Issue brief immediately; 4 weeks for collection; commission shoot if gaps remain
          Agency underperforms on paid media MediumHigh 3-month performance review clause; keep creative in-house as leverage
          Website delayed past June MediumMedium Prioritise Home, Discover, Where to Stay; Stories can come post-launch
          Low member amplification on social HighMedium Formalise sharing expectations in member agreement; provide pre-formatted content
          Attribution gap — members question ROI HighHigh UTM framework from day one; be transparent about what WEC can/cannot measure
          Sibuya new owner not interested in WEC MediumLow–Medium WEC continues with 8 entities; approach replacement property
          US market proves hard to crack HighMedium Focus US budget on high-converting audiences; position EC as "what sophisticated Africa travellers discover next"

          Prospective Members

          Pre-launch pipeline

          Properties to approach once WEC has launched and has proof of concept. Not yet contributing — to be onboarded from mid-2027 onwards.

          Add Prospective Member

          Session Notes

          Auto-saved in browser

          Key Decisions & Guardrails

          Website Decisions Member properties listed, not given full pages. No booking engine — all CTAs exit to member sites. Multilingual: EN | DE | FR | NL. Mailchimp for email capture. GDPR consent required. GA4 + Meta Pixel from day one.
          Messaging Guardrails Lead with "effortless to experience" — not "malaria-free" first. Frame uncrowded as "private" and "yours". Never address fences/fragmentation directly. Never address crime. US: position EC as "what sophisticated Africa travellers discover next."
          Attribution Approach UTM parameters on all WEC links to member sites. Quarterly member reporting (voluntary but expected). Proxy: CTR to member sites. Share of search via Google Trends for long-term tracking.
          Brand Voice Rules Use: space, wild, private, quiet, contrast, discovery, connected, vast, unhurried, seamless, rare. Never: stunning, breathtaking, world-class, incredible, luxury, paradise, hidden gem. CTA: Explore | Discover | Plan Your Visit | Find Your Reserve.

          Governance & Operating Framework

          Version 1.0 · April 2026
          01

          Purpose

          Wild Eastern Cape (WEC) is a private destination marketing organisation established by a collective of Eastern Cape game reserves and lodges. Its purpose is to market the Eastern Cape internationally as a premier safari and coastal destination — building category-level consumer demand that no single property can create alone, and extending average visitor stays across the region.

          WEC operates as a shared platform. It does not compete with its members. It exists to grow the market for all of them collectively.

          Tagline: Where Safari Meets the Sea
          Domains: wildeasterncape.com · wildeasterncape.co.za
          Established: 2025 · Budget commitment: 2 years
          02

          Legal & Banking Structure

          WEC currently operates under Indalo, a registered NPO, which serves as the legal and banking home for the organisation. Indalo holds the WEC bank account and provides the formal entity through which member contributions are received and expenditure is authorised.

          This is an interim structure. As WEC grows and its financial activity becomes more substantial, the committee will determine when it is appropriate to establish a dedicated legal entity for WEC with its own constitution and banking arrangements. That transition is not anticipated in the near term.

          Banking & Payment Authorisation

          WEC operates a dual-signatory payment process on FNB:

          RolePersonResponsibility
          Payment Initiator Neale Howarth
          Primary Administrator · Indalo
          Loads and initiates all outgoing payments in FNB. Maintains payment records and reconciliations. First point of contact for supplier and member banking queries.
          Payment Releaser Chris
          Chair · Authentic Retreats
          Reviews and releases all payments as second signatory. No payment is processed without Chris's approval. Final authority on all expenditure.
          Note: Neale Howarth's role as administrator is associated with his position at PE Hotel Group. If his representation of PE Hotel Group at WEC changes (see §4), the committee will need to confirm whether his administrator role continues or transfers to another person.
          03

          Membership

          WEC currently has 8 contributing entities representing 9 or more individual properties across the Eastern Cape. All members are 5-star, malaria-free, and positioned at the premium-luxury end of the market.

          Membership Levels

          LevelDescription
          Committee Member Active participant in committee discussions and consensus decisions. Represents their property/group at the governance level. Currently: Chris (Authentic Retreats), Joe Cloete (Shamwari), Angus Sholto-Douglas (Kwandwe), Johann Lombard (Lalibela), Nick Fox (Sibuya — transitional).
          Contributing Member Full financial contributor. Participates in monthly reporting and member communications. Currently: Graeme Rushmere (Kariega), Mike Fuller (Amakhala), PE Hotel Group (Pumba + urban properties).

          Financial Contribution

          Each contributing entity pays R10,000 per month, pooled into the WEC account held by Indalo. This contribution is equal across all members regardless of property size, revenue, or number of properties within the entity. The total pool is R80,000 per month (8 entities) = R960,000 per year.

          The 2-year commitment runs from the date of establishment. Members are expected to honour this commitment in full. Early exit consequences are to be defined in formal member agreements (see §7).

          Member Engagement

          Each member entity is expected to maintain two points of engagement with WEC:

          • Owner or GM level — for governance communications, committee decisions, and strategic matters.
          • Sales and Marketing level — for operational matters: content provision, photography submissions, social amplification, and campaign briefings.

          Beyond financial contribution, member participation is encouraged but not currently obligatory. The expectation is that members engage in good faith — providing imagery when requested, amplifying WEC content on their own channels, and responding to committee communications in a reasonable timeframe. The committee will formalise these expectations in the member agreement.

          04

          Committee

          The WEC Committee is the governing body. It provides strategic direction, approves significant expenditure, and makes decisions on behalf of the collective.

          NameRoleOrganisationStatus
          Chris Lead / Chair Authentic Retreats (Oceana Reserve + Prana Lodge) Active
          Joe Cloete Committee Member Shamwari Private Game Reserve Active
          Angus Sholto-Douglas Committee Member Kwandwe Private Game Reserve Active
          Johann Lombard Committee Member Lalibela Game Reserve Active
          Nick Fox Committee Member Sibuya Game Reserve Transitional — exiting
          Open item: Nick Fox has sold Sibuya and is phasing out of WEC. The committee needs to confirm who, if anyone, takes his seat — either a representative of Sibuya's new ownership, or a contributing member stepping up to committee level. Until resolved, the committee operates with four active members.

          Chair

          Chris currently acts as Chair by default as the founding lead of WEC. The Chair role has not yet been formally assigned. The committee should formalise this at the earliest opportunity — either confirming Chris in the role or establishing a rotation. The Chair's responsibilities include: leading committee discussions, acting as the public face of WEC where needed, holding final payment release authority (see §2), and representing WEC in external negotiations.

          05

          Decision-Making

          WEC operates on consensus. The committee discusses matters — typically via email, WhatsApp, or in ad hoc calls — arrives at a recommendation, and moves forward once agreement is reached. There is no formal voting mechanism at this stage.

          In practice, this means:

          • Decisions are discussed openly among committee members before any commitment is made.
          • The Chair (Chris) leads discussions and summarises the consensus position.
          • Silence after reasonable notice of a proposed decision is taken as consent.
          • Any committee member can raise an objection, which must be resolved before the decision proceeds.

          Decision Thresholds

          Decision TypeProcess
          Day-to-day expenditure within budget Chair approval only — no committee consultation required
          Significant unbudgeted expenditure Committee discussion and consensus before commitment
          Budget revision Committee consensus
          Admitting a new member Committee consensus — all current members must agree
          Removing or suspending a member Committee consensus — to be defined in member agreement
          Changes to the governance framework Committee consensus — all members notified
          Establishing a new legal entity for WEC Full committee consensus + legal advice
          06

          Reporting & Meetings

          Monthly Report

          The primary governance rhythm is a monthly report distributed to all members (committee and contributing). The report covers:

          • Financial summary — contributions received, expenditure by category, closing balance
          • Campaign performance — paid media results (impressions, CTR, cost per click to member sites)
          • Website performance — sessions, top pages, member click-throughs (once live)
          • Social media — reach, engagement, follower growth
          • Content — what was produced or published during the month
          • Key decisions made and actions outstanding

          The report is the primary accountability mechanism for WEC. All members should receive it, review it, and raise questions or concerns through the committee.

          Committee Meetings

          Committee meetings are currently ad hoc — called when there is a significant decision to make or issue to resolve. There is no fixed meeting cadence. The monthly report is intended to reduce the need for frequent formal meetings by keeping all members informed.

          When a meeting is convened, the Chair sets the agenda and distributes it in advance. Decisions made in meetings are documented by the Chair and circulated to all committee members within 5 business days.

          Formal Review

          A full committee review of WEC's performance is planned for September 2026 (3 months after launch), and then again at the 12-month mark (April 2027) to set Year 2 strategy and budget.

          07

          Member Agreements

          Formal written agreements between WEC (via Indalo) and each contributing member are yet to be drafted and signed. This is a priority action before the June 2026 website launch. The agreements should cover:

          • Financial commitment — amount, payment schedule, duration (2-year term)
          • Consequences of non-payment or early exit
          • Use of the WEC brand — standards, approval process, what members can and cannot do with WEC brand assets
          • Content and photography obligations — what members are expected to provide and by when
          • Social amplification expectations — minimum sharing commitments
          • Attribution and reporting obligations — UTM tracking cooperation, quarterly data sharing
          • Process for admitting new members and its effect on existing contributions
          • Exit process — notice period, financial obligations on exit
          • Dispute resolution
          Status: Not yet drafted. Target: circulated to all members by June 2026, signed before or at website launch.
          08

          Membership Changes

          Adding New Members

          WEC intends to grow its membership base once the organisation has launched and can demonstrate proof of concept. Prospective new members are tracked separately (see Prospects page). New members require full committee consensus before being approached formally. On admission, each new member pays R10,000/month, which increases the total pool. The impact on budget allocation will be reviewed by the committee at the time.

          Member Exits

          The process for voluntary exit or involuntary removal of a member is yet to be defined by the committee and will be codified in the formal member agreement (§7). Key questions to resolve:

          • What notice period is required?
          • Are contributions refundable on exit within the 2-year commitment?
          • What happens to a member's brand presence on the WEC website on exit?
          • What constitutes grounds for involuntary removal, and who decides?
          Status: To be resolved by the committee and documented in member agreements.

          Sibuya Transition

          Nick Fox has sold Sibuya Game Reserve and is in the process of phasing out of WEC. The committee should:

          • Confirm the timeline for Nick's exit from the committee
          • Determine whether Sibuya's new ownership wishes to continue as a WEC member
          • If not, confirm whether WEC continues with 7 entities and what this means for the monthly pool
          • If a replacement property is to be sought for the Sibuya slot, begin that process
          09

          Future Legal Structure

          The current arrangement — operating under Indalo's NPO registration with dual-signatory FNB banking — is workable for the start-up phase. It is acknowledged as an interim structure.

          As WEC grows and its financial commitments become more substantial (agency contracts, multi-year media spend, potential staffing), it will become appropriate to establish WEC as its own legal entity. This would provide:

          • A formal constitution governing WEC's own affairs, independent of Indalo
          • WEC's own banking and financial controls
          • Clearer liability separation for committee members
          • A more credible entity for contracts with agencies, suppliers, and potential funders

          This transition is not anticipated in the near term. The committee will revisit at the Year 1 review (April 2027) and determine whether the scale of WEC's activity warrants a formal entity at that stage.

          10

          Key Contacts & Roles

          NameRole in WECOrganisation
          ChrisChair · Payment Releaser · Strategic leadAuthentic Retreats
          Neale HowarthIndalo Administrator · Payment InitiatorPE Hotel Group
          Chris HeywoodDay-to-day WEC management (informal — resourcing TBD)
          Joe CloeteCommittee MemberShamwari
          Angus Sholto-DouglasCommittee MemberKwandwe
          Johann LombardCommittee MemberLalibela
          Nick FoxCommittee Member (transitional)Sibuya
          Graeme RushmereContributing MemberKariega
          Mike FullerContributing Member · Marketing leadAmakhala
          Wild Eastern Cape Governance Framework · Version 1.0 · April 2026 · Internal document — not for external distribution without committee approval.